NOTE: We are not currently accepting online orders. Please use our contact form for requests. We apologize for any inconvenience.

Privacy Notice

This policy was last revised 7/10/08.

Privacy Statement
Special Tee Cookies is committed to reasonably protecting our customers' privacy. We handle all information - including customer accounts, transactions, and correspondence - with discretion in order that we may provide our customers a safe and secure online experience.

Personal Information
Some functions and services we offer through our website require that you provide personal information. For example, when you order a product or request a brochure, we need your name, postal and/or e-mail address, and (to fill an order) credit card information. We realize that you submit personal information to us in confidence, with the expectation that we will not abuse your trust. The information you provide will be used as a means of processing your order and for customer service and marketing promotions from Special Tee Cookies. We do not sell or trade our customers' personal information to other organizations and we will not change the policy without providing notice. However, we may disclose personal information to local, state and federal law enforcement officials when we believe in good faith that the law requires disclosure.

Marketing and Promotions
When you order products from Special Tee Cookies, we assume you intend to become a repeat customer. When you create an online account with us, you are given the option of being included in our marketing and promotional notices. If you elect to receive these notices, your name and e-mail address are added to our marketing database so that we can occasionally send you messages about our holiday specials and new products. We DO NOT automatically and we will never disclose or send promotional information to recipient addresses unless they create their own Special Tee Cookies account and specifically ask us to. Finally, when we use the personally identifiable information provided to us online in ways related to the ones described above, we will always provide you an opportunity to opt-out or otherwise prohibit such uses.

Credit Cards & Our Commitment To Data Security
Special Tee Cookies use credit card numbers submitted through our website for payment purposes only and not for marketing purposes. We use Secure Sockets Layer (SSL) encryption technology to protect your credit card number, name and address. An unbroken key or closed lock (depending on your browser, look at the lower right-hand corner of your browser window) indicates that the SSL is active. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

E-mail & Postal Correspondence
If you send us or any of our shoppes an e-mail message, we may retain that message, as well as any response we send you. Please note that your email address will only be used by Special Tee Cookies for customer service and promotional purposes and will never be sold or otherwise distributed.

Online Policy for Individuals 17 Years Old and Under
We designed our website as a general audience site; it is not directed specifically to children. Individuals 17 years of age or younger should not place orders through our website or send us personal information without their parent's or guardian's permission. You are responsible for your children's actions in respect to this site. We encourage parents to be aware of their children's online activities, and to learn about software that can filter objectionable materials.

Site Searches
Special Tee Cookies provides keyword search functions on our website as a convenience to our users. We do not collect your name or email address as a result of your using a search feature, nor do we tabulate and connect search terms to specific individuals. We may keep logs of all words searched to help us learn what kinds of information our website visitors are seeking, and to improve our service to visitors.

Hyperlinks to & from Other Websites
Our website may include links to websites of other companies; we are not responsible for any marketing or other use of information you supply to the third party. Advertisers and other third parties may or may not protect your personal information or promise not to sell it. To learn more about the privacy policies of other companies and organizations, we suggest that you visit their websites or contact them by postal mail or telephone. Please note that we accept no responsibility for the content or policies of any website linked to this site.

Cookies - The Other Kind
Special Tee Cookies and our website hosting provider sometimes utilize "cookie" technology. Cookies are bits of data stored on your local hard drive that contain no personally identifying information, but which enable our computer to recognize your computer and help us enhance your web browsing experience. The cookies technology we use does not write or record any explicit information about a visitor to our website, such as the visitor's name, and presents no security risk to the visitor. Most on-line shopping carts use cookies and most web browsers automatically accept cookies, but you can change your browser to prevent that. If you choose to disable cookies, our shopping cart will still function, but might be a little bit slower because the shopping cart needs to store your shopping information on the Special Tee Cookies server as you shop, rather than on your own hard drive (which is faster to access).

Disclosure of Information to Third Parties
Special Tee Cookies may periodically provide aggregate statistics about our customer traffic patterns and related website information to reputable third parties for analysis, but the statistics will include no information that allows anyone to identify you personally. Special Tee Cookies does not sell, trade, or rent your personal information to others. Special Tee Cookies may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Special Tee Cookies, our users, or others.

Acceptance of Privacy Policy Terms and Conditions
By using the Special Tee Cookies website, you signify your agreement to the terms and conditions of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use this website. We reserve the right, at our discretion, to change, modify, add, or remove portions of this Privacy Policy at any time. Please check this page periodically for changes. Your continued use of our website following the posting of any changes to these terms shall mean that you have accepted those changes.

Accessing Or Correcting Your Information
You can access all your personally identifiable information that Special Tee Cookies collects online and maintains by logging into your account or contacting us. If you contact us, be aware that we will require your full name, address and phone number to help you. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

California Privacy Rights
California Civil Code Section 1798.83 allows our California customers to request certain information regarding our disclosures in the prior calendar year, if any, of personally identifiable information to third parties for their own direct marketing purposes. To make such a request, please contact us at either tee@specialteecookies.com or Special Tee Cookies, 1001 Roderick Rd., Knoxville, TN 37923-1644 and include your name and the address to which you would like us to respond. We will attempt to provide you with the requested information within thirty days of receipt.

Contacting Us
Feel free to contact us for any reason, especially if you have questions or concerns about the use of personal information you submit. You may contact us at tee@specialteecookies.com or Special Tee Cookies, 1001 Roderick Rd., Knoxville, TN 37923-1644.

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NOTE: We are not currently accepting online orders. Please use our contact form for requests. We apologize for any inconvenience.